Description
Give us an hour and we will give you some facts. Problems do not just happen without a cause; it could be a certain screen size bringing up an element which is blocking your Add-to-Cart icon, or a javascript error occurring on scroll and disrupt the scrolling experience.
With more than 18 years of supporting various web themes, applications and e-commerce platforms, our team know better to find a problem efficiently and precisely. Our team will take a view at what is happening behind the theme scripts on both desktop and mobile versions; as well as within the codes with a 1-hour site health check.
The results of this check will include:
- SEO overview report
- Site speed report
- App error and integration report
- Theme update advice
- Itemized quotation with a timeline
The Quotation is free of obligation, you can hire us or anyone else you prefer to undertake the work based on the report that we will provide.
What we will need:
- Admin access to your store
- Access to the Apps and Themes areas
Service Quality Assurance:
- Once you have completed making payment in our Checkout page, your account in Vista Profits Client Area will be automatically set up by our team. This dashboard will enable you to monitor the progress of your projects, current and future, in the most transparent manner.
- You will receive the first (human) email from our development team (Vista Profits Support), via support@vistaprofits.com , within 24 hours (working day basis) after your payment in our Checkout page to initiate your project planning and subsequent execution.
- Timeline of your project completion is dependent on the service scope intensity. However, we always work on an As Soon As Possible basis.
- We will duplicate your original website theme to ensure that your live web store will not encounter disruption during our development works.
- We provide 100% money back guarantee; before we start working on your project, if we notice that we cannot perform the service you have paid for, we will contact you and offer full refund within 24 hours (working day basis).
- We provide satisfaction guarantee; after we started working on your project, we will allow you to revise our work until you are happy or provide you with account credit (for future purchase) with no expiry date.
- We provide post-development support; even after we have completed your project perfectly, it is still possible for external events to affect your website unfortunately. Whether related or non-related to our previous service scope, we are always available to advise and assist you whenever necessary. Just send us an email request with details and we will reply to you (with a human response) within 24 hours (working day basis).
- We will safeguard your commercial privacy. We will not show your website as our testimonials to any of our future clients, this will avoid any of our future clients from mimicking your ideas and becoming your eventual competitors.
- Note: This is the reason for Vista Profits not publishing web store portfolios and any reference links of our past clients.
- We serve clients whose websites are hosted on different platforms and sources including (but not limited to) Shopify, BigCommerce, WooCommerce, WordPress, Wix.com, OpenCart and Magento.
- Do you find Vista Profits website here (1) fast loading, (2) easy to navigate, (3) informative, and most importantly (4) clear and transparent? If yes, then this is the quality your website will acquire once we start serving you soon!
