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ALL-INCLUSIVE MONTHLY MAINTENANCE PLAN
15%
Sale!

Original price was: RM835.96.Current price is: RM710.56.

per month

Hand over the monthly maintenance of your site to the experts in Vista Profits.

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Description

At Vista Profits, we specialize in working with a wide range of e-commerce platforms, including WordPress, Magento, WooCommerce, BigCommerce, Shopify, OpenCart, and Wix.com. No matter which platform you are currently using, we are more than capable of providing your site with comprehensive monthly maintenance and support.

Our All-Inclusive Monthly Maintenance Plan covers critical areas from security to user experience of your site. The specifications are as follows:

Security and Protection

  • Update for CMS, themes and plugins
  • Daily malware and vulnerability scans
  • SSL certificate checks
  • Daily security hardening
  • Daily preventive monitoring and measures against site hacking attempts

Data Backups and Recovery

  • Daily Cloud Backups
  • Daily backups verification
  • Weekly data restoration test

Overall Site Performance and Speed Optimization

  • Daily site speed monitoring and optimization
  • Image compression and optimization
  • Database cleanup and optimization
  • Content delivery network (CDN) and cache maintenance
  • Uptime monitoring

User Experience (UX) and Functionality

  • Multiple devices viewing compatibility testing and optimization
  • Contact Form testing
  • Checkout Page transaction testing
  • Checks for potential broken links within the UX workflow

SEO Maintenance

  • Daily monitoring of SEO parameters
  • Proactive fixes and enhancements based on SEO monitoring

Other Matters

  • Fixes for email spams issues
  • Email protocol and security monitoring
  • Domain Name System (DNS) management

High Priority Support During Emergencies

  • High priority support will be provided during emergency situations
  • Proactive updates will be provided to client during emergency situations
  • Turnaround time to fix an emergency issue will be as soon as possible

Reporting to Client

  • A comprehensive monthly report will be promptly sent to client between the 7th – 10th day of each month.

What we will need:

  1. Admin access to your store
  2. Access to the themes section of the store
  3. Access to the navigation section of the store
  4. Requirements and titles for the above fields
  5. Admin access to your email software provider

 
Service Quality Assurance:

  • Once you have completed making payment in our Checkout page, your account in Vista Profits Client Area will be automatically set up by our team. This dashboard will enable you to monitor the progress of your projects, current and future, in the most transparent manner.
  • You will receive the first (human) email from our development team (Vista Profits Support), via support@vistaprofits.com , within 24 hours (working day basis) after your payment in our Checkout page to initiate your project planning and subsequent execution.
  • Timeline of your project completion is dependent on the service scope intensity. However, we always work on an As Soon As Possible basis.
  • We will duplicate your original website theme to ensure that your live web store will not encounter disruption during our development works.
  • We provide 100% money back guarantee; before we start working on your project, if we notice that we cannot perform the service you have paid for, we will contact you and offer full refund within 24 hours (working day basis).
  • We provide satisfaction guarantee; after we started working on your project, we will allow you to revise our work until you are happy or provide you with account credit (for future purchase) with no expiry date.
  • We provide post-development support; even after we have completed your project perfectly, it is still possible for external events to affect your website unfortunately. Whether related or non-related to our previous service scope, we are always available to advise and assist you whenever necessary. Just send us an email request with details and we will reply to you (with a human response) within 24 hours (working day basis).
  • We will safeguard your commercial privacy. We will not show your website as our testimonials to any of our future clients, this will avoid any of our future clients from mimicking your ideas and becoming your eventual competitors.
    • Note: This is the reason for Vista Profits not publishing web store portfolios and any reference links of our past clients.
  • We serve clients whose websites are hosted on different platforms and sources including (but not limited to) Shopify, BigCommerce, WooCommerce, WordPress, Wix.com, OpenCart and Magento.
  • Do you find Vista Profits website here (1) fast loading, (2) easy to navigate, (3) informative, and most importantly (4) clear and transparent? If yes, then this is the quality your website will acquire once we start serving you soon!

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